20
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed:
Problem Solution
Poor baking results • Many factors effect baking results. Use proper oven rack position. Center food in
the oven and space pans to allow air to circulate. Preheat oven to the set tempera
-
ture before placing food in the oven. Try adjusting the recipe's recommended
temperature or baking time. See
“Adjusting the oven temperature” on page 12 if
you feel the oven is too hot or cold.
Oven does not operate. • The time of day is not set. The oven clock must first be set in order to operate the
oven.
• Be sure oven controls are set properly. See “Setting the Clock” on page 7 and
review instructions for the desired cooking function in this manual.
• Service wiring is not complete.
Oven light does not work. • Be sure the oven light is secure in the socket. See “Replacing the oven light” on
page 18.
Flames inside oven or smoking
from oven vent.
• Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity.
Wipe up excessive spills before starting oven. If flames or excessive smoke are
present when using broil, see
“Setting Broil” on page 11.
Self clean does not work. • Oven control not set properly. Review “Self-Cleaning” on page 14.
Oven racks discolored or do not
slide easily.
• Oven racks left in oven cavity during self clean. Always remove oven racks from
oven cavity before starting a self-clean cycle. Clean by using a mild abrasive
cleaner following manufacturer's instructions. Rinse with clean water, dry, and
replace in oven.
Oven smokes excessively when
broiling.
• Incorrect setting. Follow broiling instructions in “Setting Broil” on page 11.
• Meat too close to the broil element. Reposition broil rack to provide proper
clearance between the meat and broil element. Remove excess fat from meat. Cut
remaining fatty edges to prevent curling.
• Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
Oven control panel beeps and
displays any F or E code error.
• Oven control has detected a fault or error condition. Press clear off to clear the
error code. Try bake or broil function. If the F or E code error repeats, turn off power
to appliance, wait 5 minutes and then repower appliance. Set clock with correct
time of day. Try bake or broil function again. If fault recurs, press clear off to clear.
Soil not completely removed after
self clean.
• Self Clean was interrupted. Review instructions in Self Clean section.
• Excessive spills on oven bottom. Clean before starting self clean.
• Failure to clean soil from the oven frame, the door liner outside the oven door
gasket, and the small area at the front center of the oven bottom. These areas are
not in the self-cleaning area, but they get hot enough to burn on residue. Clean
these areas before starting the self-cleaning cycle. Burned-on residue can be
cleaned with a stiff nylon brush and water or a nylon scrubber. Be careful not to
damage the oven gasket.
BEFORE YOU CALL
(32 pages)
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